We care about your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights. If you have any questions, please contact us at estatesoffice@netheredgeliving.co.uk.

1. Who We Are

• Website Name: Nether Edge Management Company
• Contact Email: estatesoffice@netheredgeliving.co.uk

2. What Data We Collect

When visiting this site, we only collect the personal information you choose to give us, such as:

• Your name and email address (e.g., if you use a contact form or sign up for a newsletter).
• Other personal data you choose to disclose such as address or phone number
• Technical data like your IP address (collected automatically for security and analytics purposes).

3. How We Use Your Data

We use your data to:

• Respond to your inquiries.
• Send newsletters or updates (only if you’ve subscribed).
• Improve the website by analyzing traffic and usage patterns.

We do not sell or share your data with third parties for marketing purposes.

4. How We Store Your Data

• We store your data securely and only for as long as necessary.
• Your data is stored securely and deleted in line with our retention policies.

5. Cookies

We use cookies to improve your experience. These are small files stored on your device. Cookies help us understand how you use the site, but they do not contain but may contain technical information such as a session identifier.

You can disable cookies in your browser settings, though this may affect how the site works.

6. Third-Party Services

We use trusted third-party services to help us run this website, such as:

• Google Analytics: To understand how people use the site.
• 34SP: To host the website securely.
• Microsoft 365: To store email and documents.

These services may process some of your data, but only as necessary to provide their services.

7. Your Rights

Under GDPR, you have the following rights:

• Access: You can ask us to provide a copy of the data we have about you.
• Correction: You can request we correct any inaccurate data.
• Deletion: You can ask us to delete your data.
• Object: You can object to how we use your data, such as for analytics.

To exercise these rights, contact us at estatesoffice@netheredgeliving.co.uk.

8. Data Sharing

We will only share your data if:

• We are legally required to (e.g., for law enforcement).
• It’s necessary to provide a service you’ve requested (e.g., processing payments).

9. Data Security

We take reasonable steps to protect your data, including encryption and secure servers. However, no method of transmission is 100% secure, so we cannot guarantee absolute security.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We’ll post updates on this page and encourage you to check back regularly.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

Email: estatesoffice@netheredgeliving.co.uk

12. Changes to this policy

We may update this policy from time to time. We’ll notify you of any changes by updating the date at the bottom of this page.

Last updated: 24th November 2024

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